Question Exterior
Answer
Good To Go!
- Fewer than four dings or dents less than 2.5cm in diameter per panel that have not penetrated or cracked the paint surface.
- Panel scratches less than 10cm in length that have not penetrated or cracked the paint surface.
- Chips (including legs) less than 1cm in diameter anywhere on the windshield.
- Maximum of three chips allowed.
Needs Repair
- Panel dents or dings 2.5cm in diameter or greater, or that have penetrated or cracked the paint surface.
- Hail damage or punctures on any panel.
- Panel scratches that have penetrated or cracked the paint surface.
- Chips (including legs) equal to or greater than 1cm in diameter anywhere on the windshield.
- Windshield is cracked and/or broken.
Question Interior
Answer
Good To Go!
- Any removable stains.
- No upholstery holes on seats or carpet.
- All mechanical items functional.
Needs Repair
- Permanent stains
- Any interior upholstery holes, cuts, or tears.
- Any malfunctioning or nonoperational equipment
Question Tires & Wheels
Answer
Good To Go!
- Tread Depth greater than 3mm at the shallowest point (including spare tire).
- Tires must match manufacturer’s recommended guidelines.
- The two tires on each axle match in type and brand name.
- Original manufacturer wheels.
Note: winter/snow tires are acceptable on vehicles returned Nov. 1 - April 15, but must meet the above-mentioned requirements.
Needs Repair
- Tread depth equal to or less than 3mm at the shallowest point.
- Tires that are mismatched
- Tires have gouges, cuts or sidewall plugs. Wheels with scratches.
- Mismatched tire size. The two tires on each axle do not match in type and brand name.
- Studded tires.
Question Miscellaneous (e.g., missing equipment)
Answer
Good To Go!
- No missing equipment or broken parts
- Any replacement part that meets manufacturer’s specifications of equal quality and design.
Needs Repair
- Any missing equipment (including keyless entry remote) or broken parts.
- Any replacement part that does not meet manufacturer’s specifications of equal quality and design.
Question Mileage
Answer - View your total kilometre allowance on your lease agreement by logging in to your MyAccount.
Question Additional Resources