Complaint Submission Form

How can we assist?

Browse our frequently asked questions for quick assistance:

• Making a payment

• Payment options

• Account questions

• Setting up automatic or recurring payments

• Payoff information

• Getting your title

Need personalized assistance?

Contact our Concierge team at 1-888-816-0004 or email us at conciergecanada@cadillacfinancial.com.

Customer Service Hours:

Mon-Fri
8 a.m. – 8 p.m. ET

If you still have concerns, please submit a complaint.

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Submit a Complaint

Do you have questions about the lease-end process? Contact our Customer Experience team and find your answers.

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